Support
 

My fans run but I have no video?

1. Intel's new socket has its pins integrated with the actual socket and are not located on the bottom of the CPU

2.The new socket has a protective cover on it to stop the pins being damaged. This will need to be removed first.

3.Once the cover is off open the lever and lift up the metal flap. This reveals the pins and allows the CPU to be installed.

4.As with all CPUs remember to look for the notch in the corner and match it up with the socket. Gently lower the CPU in the socket taking care to not bend any motherboard pins, as  this will render the board inoperable, and void your warranty. Lower the metal flap. Finally move the socket lever to the closed position to lock the CPU in the socket.

5.The CPU is now ready for the heatsink to be installed. This board is different in that it doesn't have a retention bracket. The heatsink simply slots into four holes. It is locked into place by twisting the four locking clips. Simply done.

 

6.The CPU is now ready for the heatsink to be installed. This board is different in that it doesn't have a retention bracket. The heatsink simply slots into four holes. It is locked into place by twisting the four locking clips. Simply done.

7.Please ensure that you have both the 20/24 pin power connected as well as the 4 pin (12V) Power connection. The 12V connection is required for operation

8.To eliminate the possibility of a grounding issue being the cause of your problem, please isolate the motherboard from the case, and get it set up on a static free surface. The anti static bag that the motherboard came in works great for this. Leave only your CPU, CPU fan, a single stick of memory, your power (both connections), and video connected.

9.If you get video outside of the case like this, then you are experiencing a grounding issue. Please ensure that you are using “standoff posts”. Lay the board back in the case and post it up, if it is still posting,  then shut it down and get one screw in, repost. Continue this process, posting in between each screw until all screws are in. If  you are still experiencing  a POST at this point, begin re-attaching your peripherals to the board, re posting at each time, until you have found the cause of the ground

10.Again, ensure that none of the CPU socket pins are bent or damaged, as this will render the board inoperable, and will void your warranty.