If you are having an issue with any of our products, we encourage you check these following documents as they may provide the solution to your problem.

• 1.How do I move files on to my 819?
• 2.How do I navigate from file to file on my 819?
• 3.How do I get music from my CDs to my 819?
• 4.How does the E-book function work on my 819?
• 5.Can my 819 play DRM encrypted audio files?
• 6.What Kinds of music and video files does my 819 recognize?
• 7.How do I convert files into a format which my 819 can recognize?
• 8.What Operating systems can I use with my 819?
• 9.Where can I download video and audio files for my 819?
• 10.How do I get lyrics to display while I am playing music on my 819?
• 11.How do I use the FM radio on my 819?
• 12.How do I charge my 819?
• 13.How long will the battery in my 819 last??

If you are still having issues that these documents don't solve, feel free to give us a call at 580.272.0035