Support
 

Questions filling out your rebate form? Click here!

Mach Speed Technologies is currently processing rebates for all purchases in the month of:

April 2008

If your purchase date was in the month of April 2008 or later, please do not create a ticket as we will be unable to do a research request until we have processed all rebates for that month. We anticipate rebates for March purchases to be mailed by 7/15/2008. 

If you are having questions filling out a rebate form, please click HERE to see a list of frequently asked questions before creating a ticket.

If you have submitted a rebate to us for purchases made on or prior to 3/31/2008, please read below:

To better service our customers, Mach Speed has adopted a ticket system to help you submit a research request for the status of your rebate.  On the next page you will be asked to create a new ticket concerning your research request.  After you create this ticket, you will be issued a ticket ID #. PLEASE write this number down, as it will identify you for all further communication.

  • Only create one ticket per item purchased. multiple tickets per item will create confusion that can delay your response
  • All tickets are responded to in the order they are received.  Most tickets are answered the same or next business day.
  • Please do not submit a ticket if your purchase was on or after 3/01/2008
  • Please use the “My Tickets” link on the next page if you have created a ticket in the past and you have further questions. DO NOT CREATE A NEW TICKET as this will only delay your response. 

Click Here to Enter our ticket system.